FAQs

Our approach is personal. We take time to listen, understand individual needs, and build care around the person — not the task.

Common Questions

Frequently Asked Questions

Below are some common questions about our services. If you have any further questions, please contact us directly.

We currently provide non-regulated home support services while our CQC registration is in progress.

Support can usually begin shortly after an initial discussion and agreement of services.

All costs are discussed in advance and confirmed in writing before services begin.

In London boroughs and surrounding counties.

Regulated personal care services will only commence once Care Quality Commission registration is approved.

We provide companionship and wellbeing support. Regulated dementia care will commence following CQC approval.

We aim to reply within 24 hours.